Sale Policy

At QUIXOTIS, we strive to provide a seamless shopping experience by ensuring transparency in our sale processes. Please carefully review the following terms regarding purchases made from our store. By placing an order with us, you agree to the terms outlined in this Sale Policy.

1. Pricing

All product prices listed on our website are in http://quixotis.xyz/ and are subject to change without notice. We do our best to ensure the accuracy of prices on our site, but in the event of a pricing error, we reserve the right to cancel any orders placed for products listed at the incorrect price.

2. Promotions and Discounts

  • Discounts, coupons, and promotional offers cannot be combined unless otherwise stated.
  • All promotions are time-sensitive and subject to availability. Once expired, they cannot be applied to future purchases.
  • Promotional offers are non-transferable and may not be exchanged for cash.

3. Product Availability

We strive to keep all items in stock, but due to high demand, some products may become unavailable. In the event that an item is out of stock after you place an order, you will be notified, and the item will be either back-ordered or canceled depending on the product availability and your preference.

  • Backorders: If your product is back-ordered, we will notify you of the estimated delivery time.
  • Cancellations: If we cannot fulfill an order due to stock limitations, the order will be canceled, and any payments made will be refunded to your original payment method.

4. Order Processing

  • Orders placed on QUIXOTIS are typically processed within 2 business days. During peak seasons or promotions, processing times may vary.
  • Once an order is processed and ready for shipment, a confirmation email with tracking information will be sent to the email address provided during checkout.

5. Payment Methods

We accept various secure payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal

Payment will be charged upon order confirmation. All transactions are encrypted and processed securely to protect your financial information.

6. Shipping

  • Domestic Shipping: We offer Standard, Expedited, etc. for customers within US. Shipping costs and delivery times will be calculated and displayed during checkout.
  • International Shipping: We ship internationally to select countries. Shipping times and costs vary based on destination. Please be aware that international customers are responsible for any customs duties, taxes, or import fees that may apply.

7. Order Changes and Cancellations

  • Order Changes: If you need to make changes to your order (such as updating an address or changing a product), please contact us at Email: [email protected] or Phone number:  +1 (740) 699-0752 within 2 hours of placing the order. Once an order has been processed or shipped, changes cannot be made.
  • Order Cancellations: Orders may be canceled within 3 hours of placing the order. After this period, orders cannot be canceled, but you may be eligible for a return or exchange under our Refund and Return Policy.

8. Sales Tax

Sales tax is applied to orders based on the shipping destination and local tax regulations. The applicable tax amount will be calculated and displayed during checkout.

9. Limitation of Liability

QUIXOTIS is not responsible for any indirect, special, incidental, or consequential damages that result from the purchase or use of our products. In any event, our liability is limited to the amount paid for the products.

10. Customer Service

We aim to provide excellent customer service and are happy to assist you with any inquiries related to your purchase. Please feel free to reach out to our Customer Service team for any issues, product-related questions, or concerns about your order.

  • Contact Us:
    Email: [email protected]

    Phone number:  +1 (740) 699-0752

    Address:  47700 National Rd W, St Clairsville, Ohio, US
    Hours of Operation: from 8:00 – 20:00 every day

By purchasing from QUIXOTIS, please make sure that you agree to the terms outlined in this Sale Policy. We reserve the right to update this policy at any time without prior notice.